Legal Info

Who We Are is a collection of volunteer analysts, advisers, and industry experts with an interest in the topic of automation and its effect on labor. contributors are not paid a salary or hourly wage by, but they may be reimbursed for out-of-pocket costs for data collection, monies invested in third-party data or other resources necessary to generate research reports, or other time spent.


Optimized Message is the publishing services company that processes transactions on behalf of the OptimizedWorkforce Web site.


Privacy Policy

The following describes how OptimizedWorkforce and/or Optimized Message (“We”) collect your personal information and what We do (or do not do) with it.


We will collect personal information from you if you:

  • Purchase a research report or other content from the Web site
  • Register to receive e-mail updates or other information from the Web site


We collect this information to process your transactions or to make you aware of content you may have expressed an interest in by means of your registration with Our Web site.


We do not sell or share your information with any advertisers or third parties. We will not directly contact you via e-mail for marketing purposes more than 12 times per year. We will not contact you via telephone for marketing purposes at all. We do not use cookies to store your personal information on Our Website. We may store the IP address through which you navigate to Our site.


We reserve the right to contact you via e-mail or telephone to answer your direct questions about a product you purchased and downloaded via the Web site or a service you purchased from Us.


Surveys and data collection efforts launched or commissioned by are governed by their own privacy policies or those of the third party hosting the survey or data collection effort on’s behalf.


Information Quality and Data Accuracy

Although takes every reasonable step to ensure that data compiled and/or collected is accurately presented in our research reports and briefs, (i) provides the data “as is, as available” and without warranty of any kind, either express or implied; (ii) makes no representations, express or implied, as to the accuracy of the data contained in this report or its suitability for any particular purpose; (iii) accepts no liability for any use of said data or reliance placed on it, in particular, for any interpretation, decisions, or actions.